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Users can quickly find colleagues with the required skill by exploring the knowledge tree
Users can search for experts by a combination of skills and group membership
Users can inspect skill sets of an individual colleague
Users can identify skill gaps by comparing expert’s skill set with another user, group or any set of skills
Skillset Fields
You can add Admin can create one or more Skillset fields that will hold skill requirements to tasks by creating Skillset fields. You can model complex cases (such as for tasks at various stages (e.g. separate requirements for Engineering and Business SMEs) by maintaining multiple fields
Admin can restrict workflow transitions to experts only
Admin can configure skills and categories
Admin can customize the skill tree per field or project
Manager can set skill requirements when creating, editing or transitioning a task
Users see the list of experts matching the skill requirements right on the issue screen
Users can query issues by skill requirements or by matching experts
Admin can restrict transitions to experts only
Admin can customize the skill tree for each field (e.g. separate skill trees for Engineering and Business experts)with JQL
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