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Any user can explore the skill tree, viewing skill hierarchy and the qualified experts
Users can search for 1 or more skills to to find experts with the required skill set
Users can compare inspect experts’s skill sets of multiple users
Users can identify skill gaps by comparing expert’s skill set with another user, group or any set of skills
Skillset Field
By creating Skillset fields you can add skill requirements to tasks. You can model complex cases (such as separate requirements for Engineering and Business SMEs) by creating multiple fields
Admin can customize skill tree per field type (e.g. separate skill trees for Engineering and Business experts)
Users see the list of experts matching the skill requirements right on the issue screen
Users can query issues by skill requirements or by matching experts
Customers can restrict transitions to experts only
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