What’s the problem with manual assignments?
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You can set up multiple work queues and attribute them to users via user groups (i.e. Only users that are both in “Group A” and “Group B” will get tasks from “Work Queue 1”). You control the ordering in queues. You control the priority of queues. Skills for Jira will prioritize tasks from across queues and assign the most important one to the use Pushing the “Get next task” button will yield the best task from across all relevant work queues, using the following rules:
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