What’s the problem with manual assignments?
There are actually a lot. And not only in Waterflow where manager becomes a bottleneck and rock star team members become knowledge silos, but also in many Agile implementations as demonstrated by research https://link.springer.com/article/10.1007/s10664-020-09876-x, a research published in https://www.springer.com/journal/10664.
The most prominent issues are:
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Check out our blog post where we explore the subject in more detail: https://medium.com/skills-for-jira/how-to-manage-software-development-like-amazon-manages-their-warehouse-operations-85ef791b32bf .
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You can add the “Get next task” button to your existing Jira dashboard or you can use a separate dashboard managed by Skills for Jira (available to your Jira users via the Apps / Skills for Jira - User Console / Assignments menu), tailored to the concept of skills and work queues.
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You can set up multiple work queues and assign attribute them to users via user groups. Pushing the “Get next task” button will select yield the highest priority best task from across all relevant queues, that matches the user’s expertise.work queues, using the following rules:
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As opposed to personalized assignments, the “Get next task” approach is simple to use, autonomous, objective, and simply more relaxing for many. It is common preference to be able to do the work that they enjoy\ and be efficient without having to talk to the manager or team members.
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