Problem
Jira is the acknowledged market leader among project management tools and is a great tool for managing tasks, their requirements, and life cycle. In a regular Jira workflow, project manager’s tool set for ensuring speed and quality of the delivery are limited to task description (i.e well-designed input, requirements, and quality criteria), as well as intelligent assignments.
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Maintaining the kind of knowledge needed to make efficient and unbiased assignments, leveraging team potential efficiently becomes a significant challenge under the conditions of rapid growth, fast-paced projects, and evolving technologies .
Solution
Adding “skills” as an abstraction between your tasks and your workers allows you to significantly simplify management for both:
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“Skills for Jira” adds a new custom field type - “Skillset”. These fields match the specified skill requirements with users, exposing this mapping for you to query via JQL or use Jira workflow conditions.
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“Skillset” can be merely a convenience helper (show me who has the required skills/knowledge so that I can make a better assignment decision) or an enabler for fully automated assignments (e.g. people get their personal work queue in the form of a JQL filter sorted by priority and filtered by their expertise, which can be used for pulling or pushing next assignments).
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“Skills for Jira” is intentionally unopinionated about work assignment process. Rather than enforcing a particular process, we offer you a “Skillset” field, adding another powerful tool in your toolset. You can use it in modeling your work assignment process as you see fit. |