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  • Training for Totem Dev add-ons and products

  • Customers who do not have a valid and current license or active subscription of Totem Dev add-ons

  • Support related to non-Totem Dev add-ons

  • Support related to Totem Dev add-ons that have been retired

  • Support for Confluence, JIRA or other Atlassian applications issues

  • Support for custom scripts and programs written by customers and used in Totem Dev add-onsthat rely on Totem Dev products in unintended ways

  • Support for Totem Dev add-ons in Confluence, JIRA or other Atlassian applications versions that are no longer supported by Atlassian

  • Support for Totem Dev add-ons in the environment no longer supported by Atlassian, in particular Web Browsers and Databases versions

  • Beta or Development releases of Totem Dev add-ons

  • Support for Totem Dev add-ons applied to a Community, Non-profit, Developer or Open Source license of Atlassian software

  • Support for free Totem Dev add-ons

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Our Head Office is based in Chisinau, Moldova and so our core business hours are Monday — Friday, 09:00 — 17:00 in , UTC +3 timezone. Our Standard Product Support Service is closed during major Moldovan holidays.

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