Date: Thu, 28 Mar 2024 16:18:15 +0000 (UTC) Message-ID: <334566096.23.1711642695798@785a6b1c1783> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_22_900104381.1711642695798" ------=_Part_22_900104381.1711642695798 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
TOTEMDEV (hereafter =E2=80=9Cthe Compan= y=E2=80=9D or =E2=80=9Cthe Data Controller=E2=80= =9D) is committed to respecting your privacy and the data protec= tion regulations. The data protection regulations include the European Gene= ral Data Protection Regulation 2016/679 of 27 April 2016 (hereafter referre= d to as =E2=80=9Cthe GDPR=E2=80=9D).
Please read the following to learn more about the Company=E2=80=99s priv= acy policy (hereafter =E2=80=9Cthe Policy=E2=80=9D). This = Policy refers to websites of the Company available at the following URLs: <= a class=3D"external-link" href=3D"https://skillsforjira.com" rel=3D"nofollo= w">https://skillsforjira.com and their subdomains like: https://blog.skillsforjira.com (hereafter =E2=80=9Cthe Si= te(s)=E2=80=9D) )=E2=80=9D) and also the pur= chase of Totem Dev products on the Atlassian marketplace<= /a> operated by the company Atlassian Corporation Plc.
Please do not submit or provide any personal data to the Company without= having read, understood, and accepted this Policy in full. If you have any= question about this Policy, please contact the Company:
TOTEMDEV SRL
MD-3601, str. Alessandro Bernardazzi 17, ap.1,
mun. Ungheni, Republica Moldova.
Or send an email to: support@totem.dev
The Data Controller is TOTEMDEV, Societate cu= r=C4=83spundere limitat=C4=83 registered in the Trade Registry of Chisinau= , Moldova as number 1022609000314, with its head office at
MD-3601, str. Alessandro Bernardazzi 17, ap.1,
mun. Ungheni, Republica Moldova.
represented by Sergiu Andrian in his capacity as Administrator. This mea= ns that the Company is the legal entity that processes the personal data on= the Sites and implements procedures to safeguard this data and respect the= rights of the data subjects.
The Company collects your personal data for the following purposes:
To send you information about the Company services: after signing up for= our communications, an email will be sent to you;
To meet your requests: after requesting information or quotes, the Compa= ny will contact you;
To perform the requested TOTEM DEV=E2=80=99s services and products you p= urchase on the Atlassian marketplace;
To perform the requested support and maintenance services on the Company= =E2=80=99s Support and Maintenance Platform;
To conduct statistical analysis in order to understand our audience and = adapt our services to your needs. These statistics are kept at the Sites of= our various service providers.
The Company collects and processes information about you only where it h= as a legal basis to do so. In addition to instances where your consent has = been collected, the processing of your personal data for the aforementioned= purposes is necessary for the Company to:
Comply with a legal obligation;
Perform a contract between you and the Company;
Serve the following Company=E2=80=99s legitimate interests:
Processing of your personal data for research, product development and i= mprovements;
Processing of your personal data for direct marketing =E2=80=93 of the s= ame, or similar, or related products and services;
Processing of your personal data for the purpose of security and protect= ion of the Company=E2=80=99s legal rights and interests:
Prevention, detection and investigation of security incidents (unauthori= zed access, intrusion, misuse of company systems, networks, computers and i= nformation, including prevention of personal data breaches and cyber a= ttacks);
IP rights protection and IP theft prevention.
4.1. Data you send to the Company directly
You directly provide to the Company personal data when you use the Sites= or interact with the Company. This occurs on the following actions:= p>
create an account;
leave a comment;
leave feedback;
sign up for our communications (email lists, newsletters, etc.) or for a= ny communication related to the products and services provided by the Compa= ny;
use the support and maintenance services on our Support and Maintenance = Platform.
The personal data the Company collects when you use the Sites are:
Display name; [Mandatory]
Email address; [Mandatory]
Languages; [Optional]
Depending on the context of the communication (statutory or contractual = requirement, or a requirement necessary to enter into a contract), if you d= o not provide us with this information, the Company will not be able to pro= cess your request.
4.2. Data the Company indirectly collects<= /strong>
The Company collects your personal data when you purchase Company=E2=80= =99s products via the Atlassian marketplace oper= ated by Atlassian Corporation Plc. The personal data collected via the Atla= ssian marketplace are:
Email address; [Mandatory]
First name; [Mandatory]
Last name; [Mandatory]
Phone number; [Mandatory]
Languages; [Optional]
Company name; [Mandatory]
Country; [Mandatory]
Address; [Mandatory]
City; [Mandatory]
State/Province; [Optional]
Zip/Postcode; [Optional]
VAT Number; [Optional]
Billing contact; [Optional]
Email address; [Mandatory]
First name; [Mandatory]
Last name; [Mandatory]
Phone number; [Mandatory]
Technical contact; [Optional]
Email address; [Mandatory]
First name; [Mandatory]
Last name; [Mandatory]
Phone number; [Mandatory]
End user company; [Optional =E2=80=93 when client is a reseller]
Country; [Mandatory]
Address; [Mandatory]
City; [Mandatory]
State/Province; [Optional]
Zip/Postcode; [Optional]
The Company will not retain your personal data longer than necessary to = fulfill the purposes for which it was collected or to fulfill legal ob= ligations, or as permitted by law, e.g. to defend legal claims. Afterwards,= the Company will delete your personal data. The individual retention perio= ds depend on the type of personal data and the purpose of its processing.= p>
Depending on the type of data collected, the Company applies the followi= ng retention periods:
Type of personal data |
Retention period |
Cookies stored by the Company on your computer or mobile devices |
Thirteen (13) months from the date of your consent |
Data for prospection purposes |
Three (3) years from the date of inactivity on your account |
Inactive customer or user account |
Three (3) years from the date of inactivity on your account |
User name in blog or support issue signature |
Three (3) years from the date of inactivity on your account |
6.1 General
The data collected on the Sites are communicated to the Company=E2=80=99= s marketing, sales, and human resources departments to fulfill their specia= lized purposes. Totem Dev must ensure that any person that it authorizes to= process Personal Data (including staff, agents and Sub-processors) will be= subject to a duty of confidentiality (whether a contractual duty or a stat= utory duty).
We do not sell, rent or otherwise disclose personal information collecte= d by our Sites and Products to third parties in the ordinary course of busi= ness. We are committed to maintaining your trust, and we want you to unders= tand when and with whom we may share the information we collect.
6.2 Service Providers
We work with third-party service providers to supply us with specialized= services like customer service, business analytics, sales case management,= marketing, email deployment, hosting, maintenance, backup, storage, virtua= l infrastructure, analysis, billing, payment processing and other, which ma= y require them to access or use information about you that you supply. This= may include Personal Data.
You warrant that you have familiarized yourself with and agree to be bou= nd by any applicable third party terms relevant to the Services.
6.2.1 Marketing and Sales Providers
We work with third-party service providers to enable us to further marke= t and advertise our Services. In order to do this, we may provide them with= Personal Data which will be processed in a manner compliant with the appro= priate Data Protection Law.
These systems have rigorous data protection standards, and their data ar= e only accessible by Totem Dev staff members who undergo training on data m= anagement best practices.
Marketing and Sales Providers may establish a profile of potential peopl= e to whom we might advertise, based on data we provide them. Marketing and = Sales Providers may include, but are not limited to the following third par= ties:
Mailchimp. Refer to privacy policy at https://mailchimp.com/legal/
Facebook. Refer to privacy policy at Meta Privacy Policy - How Meta collects and uses user data
LinkedIn. Refer to privacy policy at https://www.linkedin.com/legal/privacy-policy
6.2.2 Analytics Providers
We work with third=E2=80=93party analytics services to evaluate your use= of the Site and Services, as the case may be, by compiling reports on acti= vity (based on their collection of IP addresses, Jira instance, Internet se= rvice provider, browser type, operating system and language, referring and = exit pages and URLs, date and time, amount of time spent on particular page= s, what sections of the Site and Services you visit, and what actions you p= erform, search terms and other similar usage data) and analyzing performanc= e and error metrics.
These third parties use cookies and other technologies to help collect, = analyze, and provide us reports or other data.
PostHog. Refer to privacy policy at https://posthog.com/privacy
Sentry. Refer to privacy policy at https://sentry.io/privacy/
Google Analytics. Refer to privacy policy at https://static.googleusercontent.com/media/www.google.com/en//in= tl/en/policies/privacy/google_privacy_policy_en.pdf
6.2.3 Integrated Partners
Our products may integrate with third party products. We may share your = information with these third parties in connection with their services, whi= ch will be described in relevant product documentation. We may also share i= nformation with these third parties where you have agreed to that sharing. = Totem Dev Integrated Partners may include, but are not limited to:
Atlassian. Refer to privacy policy at Privacy Policy | Atlassian
The Company requires its partners to respect data privacy regulations by= implementing strict confidentiality and data protection policies. Please n= ote that the Company will not disclose your personal data to third parties = which are not authorized to process them.
Additionally, you may choose to make use of third-party add-ons in conju= nction with Totem Dev services. Third-party add-ons are software written by= third-parties to which you grant access privileges to your content. The in= formation we receive when you link or integrate our services with a third-p= arty service depends on the settings, permissions and privacy policy contro= lled by that third-party service. You should always check the privacy setti= ngs and notices in these third-party services to understand what data may b= e disclosed to us or shared with our services.
6.3. International transfer of your personal data
Some of the aforementioned recipients may not be located in the European= Union (hereafter referred as to the =E2=80=9CEU=E2=80=9D). For that reason, the Company may transfer your personal data outside= the EU.
In this case, the Company guarantees an adequate level of protection of = your personal data by implementing contractual restrictions regarding confi= dentiality and security in line with applicable data protection regulations= .
The Company verifies annually each U.S.-based subcontractor has a valid = Privacy Shield on the site https://www.privacyshield.gov/european-businesses
In accordance with the GDPR and to the extent permitted by applicable da= ta protection regulations, you have the right to:
Access to the personal data held by the Company about you;
Request their update or correction in case of inaccuracy;
Request the deletion of your personal data if it is no longer needed by = the Company for the purposes for which they were collected or otherwise pro= cessed;
Data portability, which allows you to obtain your personal data in an el= ectronic format for you or for another controller;
Object to or restrict the processing of your personal data;
When the legal basis of the data processing was the consent, withdraw yo= ur consent at any time where your personal data was processed with your con= sent, without affecting the lawfulness of processing based on consent befor= e its withdrawal or where there is another legal basis for processing your = data (e.g. overriding legitimate interests);
File a complaint with the data controller, and/or the relevant data prot= ection authority.
Questions, comments, requests, and complaints must be emailed to the fol=
lowing address: support@totem.dev
TOTEMDEV SRL
MD-3601, str. Alessandro Bernardazzi 17, ap.1,
mun. Ungheni, Republica Moldova.
All requests will be handled promptly, and no longer than one month afte= r receiving the request. This period may be extended to two (2) months cons= idering the complexity and number of requests. The Company will inform you = by electronic means when the request was made by electronic means unless ot= herwise requested by you in case of extension of the period of one (1) mont= h, within one (1) month of receipt of the request, together with the reason= s of the delay.
Articles posted to the Company=E2=80=99s Blogs (the =E2=80=9CBlogs=E2=80= =9D available at the following URLs: https://blog.skillsforjira.com) m= ay be freely viewed by you and may receive comments via Disqus, a free serv= ice for adding comments to several areas of the Blog.
In order to post a comment, you must sign in by creating a Disqus accoun= t or logging in to his or her existing Disqus account if he or she already = has one.
If you intend to post a comment on the Blog, please read Disqus=E2=80=99= privacy policy before signing up. You can find it at the following address= : https://help.disqus.com/customer/portal/articles/466259-priva= cy-policy .
Disqus Inc. is a company under American law. Data collected by Disq= us is hosted and processed in the United States.
For any request or dispute with Disqus Inc. Regarding your personal data= , you can contact it at privacy@disqus.com.
The Sites may contain links to the websites of our partners or third-par= ty companies.
Note that these websites have their own privacy policies and that the Co= mpany waives all liability for how these sites use the information collecte= d when you click on those links.
Please review these sites=E2=80=99 privacy policies before sending them = your personal data.
The Company reserves the right to update this Policy in order to ad= apt it to new practices and service plans or to changes in the present appl= icable data protection regulations.
Amendments to these terms will be effective upon posting and operate as = a condition of your continued engagement with Totem Dev or continued use of= our websites, software or services. It is your responsibility to check thi= s page periodically for any updates to this privacy policy. We encourage yo= u to review our privacy policy whenever you use our Services to stay inform= ed about our information practices and the ways you can help protect your p= rivacy.